1) Does the bidet use electricity?
No, the “Magic Faucet Bidet” does not require electricity. It works by using the water pressure that comes to your bathroom.
Back to Top
2) Is it easy to install?
The “Magic Faucet Bidet” is very easy to install. It requires at most
fifteen minutes of your time and it is installed with tools found
normally in every home. In fact, what are required are a wrench and
some Teflon tape. Teflon tape can be found in any hardware store.
Back to Top
3) Can I take it with me if I move to another home?
The “Magic Faucet Bidet” is very easy to uninstall and reinstall again, which makes is very easy to move to your new home.
Back to Top
4) Does the “Magic Faucet Bidet” have a warranty?
The “Magic Faucet Bidet” has a one year limited warranty for
manufacturing defects. Abuse done to the product or improper
installation is not covered under the warranty. But trust us, the
bidet is really easy to install and it's virtually defect free.
Back to Top
5) Is “Magic Faucet Bidet” only for feminine hygiene use?
The “Magic Faucet Bidet” is for the personal hygiene of the entire family, including kids.
Back to Top
6) Can I hurt myself by using the bidet?
The “Magic Faucet Bidet” has a control that lets you regulate the water
output to a desirable pressure that you can adjust to make you feel
comfortable without any risk. Please be careful when going to really
high-pressure settings because water pressure varies from home to home
and could be set to a level that may be harmful. The water pressure
going into the bidet can also be adjust at the incoming water valve on
the wall.
Back to Top
7) Can the water temperature be too hot?
The “Magic Faucet Bidet” models 2000 and 3000 get their hot water from
the same hot water point your bathroom sink uses, and mix the hot water
and the ambient temperature water to get a variety of water
temperatures that you can regulate. The water temperature will never
be hotter than what you can get at your bathroom sink but please start
with a lower temperature setting so that you reach a level that is
comfortable for you and not a harmful one. Remember that everyone’s
comfort level is different, so it is up to you to find a convenient
temperature.
Back to Top
8) What is the bidet return policy?
We will fully refund your money, no questions asked, on any “Magic
Faucet Bidet” within the first year of purchase. We would also replace
any defective products within the first year. The buyer only needs to
return the product back to us and pay for its shipping.
Back to Top
9) How do I clean my bidet?
The bidets are extremely easy to clean. You can use the same products you currently use to clean your toilet and you can clean it in the same fashion.
Back to Top
10) Is the site safe to use my credit card?
Yes it is. All
the pages in the store that ask for or display personal information,
including your credit card information are secured by 128-bit SSL
(Secure Socket Layer) encryption. Our site is guarded by VeriSign and
uses their most secure and trusted option for SSL security, thus giving
us the Extended Validation (EV) SSL Certificate. Note that whenever
encryption is needed, meaning when you are in our cart during the
checkout process; you can see that the website address changes from
"http://www" to "https://www". The "s" in https is an internet standard
that stands for a secure page. Most internet browsers also show a
little lock icon in the address bar when navigating a secure page. So you can feel safe to shop with us.
Back to Top